Affected by the worldwide outbreak of the coronavirus, the delivery time may delay due to reduced international flights. Thank you for your support and understanding.

SHIPPING TIME & SHIPPING FEE

Area 
Estimated Delivery
Shipping Fee
U.S. Mainland 12-25 Business Days Free
Australia 19-39 Business Days Free
Germany/France/Netherlands/
Spain/United Kingdom
12-25 Business Days
Free
Other European regions
19-39 Business Days
Free
Rest of the World
25-45 Business Days
Free

TRACK ORDER

  • You will receive an order confirmation email that will include your order number.
  • You can track your package directly on the TRACK ORDER STATUS option with your email address and order number.
  • Besides, our system will send you an email when your orders ship out but the email might be identified as spam. Please note.


PROCESSING TIME

  • Processing time (preparing for shipping): 1-5 business days.The processing time required for handmade boots may require an additional 5 -10 business days.
  • Packages: please expect multiple packages when ordering multiple products, as items might come from different warehouses.

NOTICE

  • Delivery delay due to selling season & bad weather conditions, etc.
  • All prices on our site are USD. Once you complete your transaction, it will charge your card in your respective currency. 

CHANGE & CANCEL

  • Any modification on the order should be submitted within 24 hours of purchase. Modifications include but are not limited to: cancel order, change address information, add/delete/change item(s). All such requests made within the 24 hours time items will be fulfilled in a timely manner. Wiipop will not be held responsible for the wrong order due to the request for modification submitted later than 24 hours after purchase.
  • Please include your order number or the associated email address in the email subject so we can promptly take care of your request. Send your request to support@wiipop.com
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